We’re delighted to welcome a new Installed Base Account Manager, Richard Dawson. He will be working closely with STL’s Sales Director, Clive Mallender, to help our existing customers get the most out of their STL Evo solutions. He will also be feeding customers’ business challenges and functionality suggestions through to STL’s software development team, headed up by Steve Fowler, to ensure our ongoing development roadmap reflects customers’ actual needs. All three previously worked together at Merlin Business Software (acquired by Aptean).

STL has announced new initiatives that will boost our customer support performance without losing our famous ‘personal touch’.

At STL, service isn’t just what we do – it’s how we show up for the people who’ve entrusted us with their business IT solutions. From day one, our philosophy has been simple: treat every customer like family, and every business like it’s our own. That’s why we’re proud to introduce David Meakin as our new Customer Support Leader.